LogicMonitor’s SaaS-based unified observability platform gives clarity across hybrid IT to meet key business demands. LM Envision brings teams together to quickly identify and solve problems across infrastructure, applications and business services. This allows businesses to innovate faster while improving operational efficiency for critical services.
With LM Envision, you no longer have to balance risk with speed. LogicMonitor empowers IT which allows organisations to innovate faster, knowing they can quickly identify signals that indicate problems even in production. Expensive performance bottlenecks are identified early, so the customer experience is improved while in-computing requirements and operations expenses are reduced. LogicMonitor’s breadth and depth of solutions and data points mean that outside of a SIEM tool, it pretty much provides everything a business needs to monitor their environment, be proactive and conduct regular ‘Root Cause Analysis
LogicMonitor’s alert tuning feature is extremely powerful and granular, it allows businesses to tune the alert notifications so that IT teams don’t get flooded with alerts. When you deploy multiple alerting tools (capacity planning, performance monitoring, incident logging) into an environment, it can be very difficult for the team to make any sense of the alert noise that is being generated (this is common with EDR & SIEM tools). LogicMonitor allows a user to set granular rules for the alert such as – alert triggers, alert intervals, polling intervals, alert clear and escalation chains. An alert trigger can be set using a polling interval and a trigger interval meaning you will only get alerted when a device or parameter has deviated from ‘expected behaviour’ over a period of time, this is to reduce the amount of alert noise that is generated by the platform. This is sometimes described as signal versus noise. Escalation Chains are used to ensure that the alert or notification is routed to the correct team and sets out a path for escalation. LogicMonitor alerts come in 3x severities – Warning, Error & Critical. You may want to report on warning alerts but not be notified to reduce the amount of alert noise, all warning alerts can be aggregated and reported on separately. The same goes for an escalation chain, you can have an empty stage, so the alerts aren’t routed at a certain level to stop alert flooding and there is a rate-limiting option for the associated chain. You can also integrate LogicMonitor into ITSM tools such as ServiceNow, ConnectWise and Jira so that an alert can create a ticket, IT teams manage tickets, not alerts so this is extremely helpful.
LogicMonitor was widely known for its NPM (Network Performance Monitoring) functionality and its ability to sample and monitor traffic for NetFlow, SFlow and JFlow but it can do so much more than that. It can monitor servers, public cloud instances (performance as well as billing), storage, applications, containers, websites, networks (Core, LAN, WiFi, WAN & SD-WAN) and config changes in devices. We use LogicMonitor Topology Mapping to assist with remote Network Audits that we conduct for our customers, with the right expertise, LogicMonitor is a game-changer. It’s an agentless solution, you deploy collectors into the environment and collect the data you need, this is securely sent via HTTPS to LogicMonitor’s SaaS-based solution, and this is where all the hard work is done.
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