Support Services

From degraded performance, device or infrastructure failure, to temporary project requirements, Technimove provides support and maintenance services across a wide range of vendors and technologies that ensure a timely resolution for your business needs.

Our delivery assurance means the support services will get you back on your feet to ensure its business as usual for your company. Combining a blend of support offerings enables us to provide you with tailored contractual services that meet your requirements. With robust partnerships and over 100 certified field-based resources, you can expect the same continuity of service regardless of your locations across the UK, Europe and USA.

Service Overview

• Phone and email support

• Break/fix troubleshooting

• 24/7 service desk

• Guaranteed 30-minute response for critical issues

• Multi-vendor support options

• Direct access to engineers

• Scale up & Scale down – Add-ons available

The Technimove Advantage:

Multi-vendor approach – We are a single point of contact for all your support needs.

• Full-stack expertise, we have engineers with a wide range of skills and competencies

• Fast – Our average response time is 30 minutes for critical issues.

• Multinational coverage – Europe, the UK and USA.

• Service delivery with our Project Managed ITILv3 based approach.