Targeted Enterprise Vault discovery to restore confidence in archive access and performance.
Background
A leading global maritime organisation relied on Enterprise Vault to manage and retrieve business‑critical archived data across its estate. Following a series of storage changes and historic archive migrations, users began experiencing difficulties accessing archived content created between 2016 and 2019. Query performance was inconsistent, and data retrieval paths were unclear, creating concern around data availability and operational impact.
The organisation’s trusted technology partner – a leading European IT solutions and services provider – engaged Technimove to independently assess the environment and identify the root cause of these issues.
Challenge
The customer needed clarity and confidence in an aging Enterprise Vault environment that had evolved over time. Several factors contributed to the complexity:
- Poor query performance when accessing pre‑2019 archive data
- Uncertainty over whether data was being retrieved from NAS or Azure Blob storage
- Potential configuration issues following a historic migration from server‑based storage to NAS
- Limited visibility into how Enterprise Vault queries were interacting with newer storage architectures
With archived data still heavily relied upon, the organisation required a targeted discovery exercise to pinpoint the underlying issues without introducing risk to the live environment.
Our Solution
Technimove delivered a focused Enterprise Vault discovery and performance review, designed to uncover issues quickly while minimising disruption.
Our consultants carried out a detailed assessment of the Enterprise Vault configuration and performance, reviewing:
- The impact of previous storage migrations and changes
- NAS partition configuration and archive file structure
- Query behaviour and performance, including how requests were routed between NAS and Azure Blob storage
- Known problem areas affecting access to older archives
Where appropriate, Technimove also executed specialist tooling to support the discovery process, documenting recommendations for continued analysis where extended run times could impact business operations.
Throughout the engagement, findings were clearly documented, providing a transparent view of the current environment and the factors affecting archive access.
Outcome
By the end of the engagement, the customer and their technology partner had a clear understanding of:
- The root causes behind poor query performance for legacy archives
- How Enterprise Vault was interacting with different storage platforms
- Configuration and architectural factors contributing to access issues
- Practical, prioritised recommendations for remediation
This insight enabled informed decision‑making around next steps, reduced uncertainty across the IT team, and laid the groundwork for targeted remediation – without unnecessary change or risk to the wider environment.
Why Technology Solutions Providers Choose Technimove
Technology solutions providers engage Technimove when their customers face complex, business‑critical infrastructure challenges that demand deep technical expertise and an outcome‑focused approach.
Our ability to quickly assess legacy platforms, untangle historic architectural changes, and present clear, actionable recommendations makes us a trusted extension of partner delivery teams – particularly in complex, multi‑vendor environments.
About Technimove
Technimove is a specialist data centre transformation and professional services provider, supporting organisations through critical infrastructure change. From discovery and assessment through to delivery and optimisation, we help customers reduce risk, improve performance, and make confident technology decisions that support long‑term business goals.