Introduction
Since 2021, Technimove has established itself as a trusted partner for an oil and gas energy company, delivering unparalleled expertise in network solutions to address complex IT infrastructure challenges.
This collaboration reached a pivotal moment when the client embarked on a critical merger and acquisition (M&A) project to acquire assets in both Chad and Cameroon.
Technimove’s skilled team was instrumental in navigating this complex landscape, providing the necessary support and agility to ensure the successful integration of IT systems amidst evolving project requirements.
Phase 1: Comprehensive IT Estate Audit
The Challenge
The client recognised the need for a meticulous audit of its IT infrastructure across multiple operational sites. The objectives were clear and critical:
• Conduct a thorough audit of the IT estate.
• Map the intricate network topologies linking various Global locations.
• Identify inefficiencies and security vulnerabilities that could impede operational effectiveness.
The Solution
Leveraging its extensive experience, Technimove executed a comprehensive remote audit, incorporating:
• Asset Discovery: A meticulous identification and cataloguing of all hardware, software, and network components, ensuring no asset was overlooked.
• Topology Mapping: Creating detailed visual representations to illustrate how the oil and gas energy company’s operational sites were interconnected, facilitating a deeper understanding of the network structure.
• Infrastructure Analysis: An in-depth evaluation of existing systems to identify weaknesses and recommend strategic improvements aimed at enhancing overall performance and security posture.
• Wi-Fi-Survey: Onsite passive survey of the client’s head office in London completed to identify changes needed to improve efficiency and security.
Results
The audit empowered the client with critical insights into their IT estate, enabling them to make informed decisions that optimised asset management and improved operational efficiency.
Phase 2: M&A Support – Chad & Cameroon Acquisition
The Challenge
The oil and gas energy company’s ambitious M&A project initially aimed to encompass both Chad and Cameroon, marking a significant expansion of their operational footprint. However, during the engagement, unforeseen developments led to the nationalisation of the client’s assets in Chad, necessitating an immediate and strategic pivot to focus exclusively on Cameroon resulting in a fast-paced segregation project to ensure security across the network.
This shift underscored the need for Technimove’s exceptional agility and expertise, whilst Technimove’s holistic approach to projects allowed quick burst capabilities to deploy additional resources to support the urgency of the project.
The Solution
In response to the evolving project landscape, Technimove’s seasoned professionals delivered targeted support, demonstrating their ability to adapt quickly to critical changes:
1. Remote EUC (End-User Computing) Support:
• Technimove deployed two full-time, French-speaking EUC specialists dedicated to providing remote first-line IT support for employees in Cameroon. Their expertise ensured seamless assistance, which was vital for maintaining operational continuity during the integration process.
2. Principal Network Consultant – Remote and On-Site Audit:
• A UK-based Principal Network Consultant was assigned full-time to the project for eight months, showcasing Technimove’s commitment to providing expert guidance. Initially working remotely, the consultant conducted an in-depth audit of the IT environments in Cameroon.
• To further enhance the assessment, the consultant travelled to Cameroon for an on-site evaluation, providing hands-on expertise that was crucial for a thorough understanding of the IT estate.
• The findings from this audit identified key areas for improvement and strategic upgrades, ensuring the successful integration of Cameroon’s IT systems into the client’s overall infrastructure.
3. Network Team – CCNA, CCNP, CCIE
• Alongside the lead Principal Network Consultant, a team of highly experienced engineers were deployed to assist with the in-depth Audit and Segregation project.
Agility in the Face of Change
Technimove’s ability to adapt rapidly to the removal of Chad from the project scope was pivotal. By reallocating resources and focusing on the Cameroon integration, Technimove demonstrated its commitment to ensuring the oil and gas energy company’s operational objectives were met, even in the face of unforeseen challenges.
Phase 3: Cisco Voice Estate Issue Resolution
The Challenge
During the engagement, the client encountered a significant disruption in their Cisco Voice estate, affecting inbound calls and posing a risk to essential business operations. Resolving this issue was paramount to restoring communication channels.
The Solution
Technimove acted swiftly, deploying a remote voice specialist with the expertise necessary to:
• Diagnose the root cause of the disruption within the Cisco Voice system.
• Implement critical fixes remotely, restoring functionality to the voice systems promptly.
• Conduct thorough testing to ensure long-term stability and reliability of the communication infrastructure.
Results
Technimove’s rapid response not only resolved the Cisco Voice issue but also safeguarded the oil and gas energy company’s business continuity, allowing operations to resume with minimal disruption.
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Conclusion
Technimove’s partnership with the client has been instrumental in navigating the complexities of critical IT projects, from executing a comprehensive IT estate audit to facilitating a high-stakes M&A initiative involving both Chad and Cameroon.
The combination of Technimove’s deep expertise, agile approach, immediate access to engineering resources and commitment to excellence was vital in overcoming challenges, particularly with the unexpected nationalisation of assets in Chad.
With the dedicated efforts of a highly skilled and experienced team, and the swift resolution of critical issues, Technimove ensured that the client’s IT infrastructure remained robust, secure, and capable of supporting its strategic business objectives.